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CANCELLATION POLICY
IF YOU ARE UNABLE TO ATTEND A COURSE YOU HAVE BOOKED AND PAID FOR:
IF WE RECEIVE 8 WEEKS NOTICE OR MORE WE WILL REFUND 85% OF THE COST OF YOUR COURSE.
IF WE RECEIVE MORE THAN 4 WEEKS NOTICE WE WILL TRANSFER YOU TO ANOTHER SUITABLE COURSE OF THE SAME VALUE AS AGREED WITH YOU. IF NO ALTERNATIVE IS AVAILABLE WE WILL KEEP A CREDIT ON YOUR ACCOUNT FOR A FUTURE COURSE.
IF WE RECEIVE LESS THAN 4 WEEKS NOTICE: WE ARE UNABLE TO OFFER A REFUND OR TRANSFER AS WE HAVE INADEQUATE TIME TO RE-SELL THE PLACE. A FRIEND OR FAMILY MEMBER IS WELCOME TO ATTEND IN YOUR PLACE. PLEASE PROVIDE US WITH THEIR NAME, DIETARY REQUIREMENTS AND CONTACT EMAIL ADDRESS/PHONE NUMBER AS SOON AS POSSIBLE PRIOR TO THE COURSE DATE.